Master Terms of Service
ProSlot BOS LLC Platform Agreement & Customer Rights
These Terms of Service govern the provision, licensing, and operation of custom business operating systems and software provided by ProSlot BOS LLC.
Ownership Guarantees & Summary
100% Customer Data Ownership: You retain complete ownership of all client records, rosters, financial transactions, waivers, custom graphics, and business data. You can export your data at any time.
Predictable Flat Pricing: No revenue cuts, per-transaction taxes, or hidden commissions. Predictable platform fees only.
Enterprise Security: Google Cloud managed infrastructure, 256-bit encryption in transit and at rest, and automated nightly backups.
1. Definitions & Scope of Service
ProSlot BOS LLC ("Provider", "we", "us") provides custom Business Operating System platforms ("BOS"), client portals, mobile applications, APIs, and managed cloud infrastructure (collectively, the "Services"). The "Customer" ("you") refers to the business, organization, or individual entering into this Agreement.
2. Customer Data Ownership & Rights
Customer retains all right, title, and interest in and to all data, text, files, logos, images, financial records, athlete rosters, client contact information, and other materials submitted or processed through the Services ("Customer Data"). Provider claims no intellectual property rights over Customer Data.
3. Platform Intellectual Property
Provider retains sole and exclusive ownership of all core platform code, underlying architecture, API frameworks, database schemas, and proprietary software developed by ProSlot BOS LLC. Customer receives a license to access and use the platform for the duration of the subscription.
4. Fees & Payment Terms
Services are billed according to agreed setup fees and recurring monthly hosting dues. Provider does not take percentage cuts of Customer revenues or client payments processed through Stripe.
5. Uptime Service Level Agreement (SLA)
Provider targets 99.9% uptime for all core production APIs and databases, excluding scheduled maintenance windows.
6. Security, Backups & Disaster Recovery
All Customer Data is stored on Google Cloud Platform with AES-256 encryption at rest and TLS 1.3 encryption in transit. Automated database backups occur daily.
7. Term & Data Transition
Either party may terminate monthly subscriptions with 30 days written notice. Upon termination, Customer may request a full structured export of Customer Data.